Frequently Asked Questions

FAQ

Frequently Asked Questions

Help your business respond to the needs of your technologies specialists more quickly and appropriately Please feel free to contact us if you don't get your question's answer in below.

Arrival time: from 4pm or later (except in special cases)
Departure time: before 11:00 am (except in special cases)

You can choose between units with one, two, three, four, five or six bedrooms. Can accommodate two, four, six, eight, ten, eleven, twelve, thirteen, fourteen, fifteen or twenty-four people.

There is at least one full bathroom per unit. Refer to the data sheet for each unit to find out how many bathrooms and lavatories there are in each unit.

Yes. Each facility is equipped with plates, utensils, glasses, cookware, toaster, coffee maker and more.

Yes. All units are equipped with bedding to accommodate the number of people expected per Condos, bed and sofa bed. Towels are provided in the necessary quantity for the number of people in the unit.

Yes. Dish soap is provided in each cabin.

No. You must bring your own soap, shampoo, conditioner, etc.

Yes. There is a minimum of one parking lot per unit. Please refer to the data sheet of each accommodation for the number of parking spaces available.

All our accommodations are equipped with wireless internet access, it is best to inquire when making your reservation and ask for the password. All our accommodations have a television and a telephone (no long distance calls allowed)

There is a wood burning fireplace in almost every unit (except Le Studio, but Boreal has a gas fireplace). Wood is provided in units that have a wood burning fireplace.

No. The following units: Le 4 Saisons, Aigle du Massif, Bellevue, Boisé du Midi (66), Élégance, Villa du Sud and the Altitude 38 all have a spa.

No. No pets are allowed, under penalty of a $500 fine. See the Policy and Terms tab.

Some condos have storage space for skis/bikes. If your unit doesn’t have one, you can rent a locker in the main building of the Massif du Sud Resort.

The properties are located on the side of the mountain in front of the ski mountain, which guarantees a view of the ski slopes no matter where you are. All of our accommodations are located within a 5 km radius of the ski chalet.