FAQ

As we are located on the north side, our opening hours vary depending on the amount of sunshine. At the start of the season, until February, the station is open from 8:30 a.m. to 3:30 p.m. From February until the end of the season, we are open from 9 a.m. to 4 p.m.

You can check snow and weather conditions on our website: www.massifdusud.net/conditions You can also call 418 469-3676, ext. 109 or take a look at our live webcam to see conditions in real time.

Yes! We have two car parks, as well as spaces reserved for electric vehicles, families and people with reduced mobility.

No, not at all! We are open 7 days a week for the high route and 4 to 7 days a week for the ski lifts, depending on the time of year. Please consult the operating calendar for details: www.massifdusud.net/calendrier-operation

Yes! We offer several types of accommodation: Solstice micro-chalets for sleeping in nature (perfect for couples!) and houses that can accommodate 4 to 14 people. Visit our website for more information: ww.massifdusud.net/hebergements.

Yes! Our shop offers a fine selection of quality local brands. You will find everything you need to make the most of your day in the mountains.

Yes! We have eight charging stations in the main car park, with a maximum current of 30 amps.

Yes! We have parking reserved for vans. Reserve your spot here: www.massifdusud.net/hebergement

Dogs are only permitted on the side of the main chalet. It is forbidden to cross the bridge with a dog to access the ski area or cycle paths.

When you arrive at the station, you'll find two self-service kiosks to collect your day tickets, located outside the main door of the chalet (under the gallery). Simply scan your QR code and follow the on-screen instructions. You must have your RFID card.

Yes! We have a vast inventory of downhill skiing, snowboarding and cross-country skiing equipment. We can serve all customers, regardless of age or skill level.

Breakfast starts at 8am. Try the skier's plate, a must for a good start to the day! Homemade chocolatines for those with a sweet tooth and balanced smoothies for an alpine climb full of energy.

Absolutely! Après-ski at Le Massif du Sud is renowned for its EPIC atmosphere. Come enjoy local beers, great music and a festive atmosphere that's perfect for extending your day on the mountain!

From the age of 3, your child can participate in private lessons or group classes.

Cancellation Policy

Missed group classes cannot be rescheduled.

For privately scheduled lessons :

• Cancellation 72 hours or more before the class: full refund.

• Cancellation between 48 and 72 hours before the class: rescheduling possible without penalty, but no refund.

• Cancellation less than 48 hours before the class: neither refund nor rescheduling will be possible.

Group classes canceled due to weather will be rescheduled at the end of the planned 8 weeks.

Private lessons will be rescheduled or refunded.

No, but we offer a rental service at a special rate : $125 (boots, poles, skis, or snowboard) for the full season or $15 for the duration of the class.

We do not offer trial classes for group lessons, but you can book a private lesson by the hour to experience our approach.

For adults, 90-minute clinics are also available.

• Winter coat and pants

• Mittens or warm gloves

• Neck warmer and insulating socks

• Helmet required

• Ski goggles highly recommended

• Appropriate skis/snowboard and boots

Yes, for the duration of the classes ($15) or the season ($125).

Yes, for all participants, without exception.

If you are renting equipment : arrive 45 to 60 minutes before the class. Meeting point : in front of the main chalet (posters by groups). Arrive 5 to 10 minutes before the start to meet the instructor.

Yes, depending on the duration, the temperature, and the needs of the participants. The Shack-Squatch, located at the bottom of the beginner slope, allows for a break without returning to the lodge.

Parents cannot attend the class, but they can accompany a young beginner for the first downhill runs if necessary. However, it should be noted that it is highly recommended for the parent to be absent during the class for more receptive and easier learning.
An observation area is set up near the beginner slope and the Bunny Hill.

Our instructors gently introduce the equipment and basic techniques : braking, turning, stopping — in a safe and playful environment.

Small groups of 2 to 5 for young beginners. Groups of 6 to 8 for more advanced levels.

Yes, you can make a specific request — subject to availability.

Yes, if the level does not match, but we prioritize a good initial assessment to avoid frequent changes.

Not recommended during the season, as it disrupts the group's progress.